1. If the product you bought is different from the one you ordered or defective, you can return it within 14 days of day you received it. Shipping costs are borne by our company.
2. If you are not satisfied with the product you bought, there is possibility of return within 14 days from the day you received. Shipping costs are borne solely by you. You have the choice replace the product or refund by phone conciliation.
In both cases, after receiving the product we will inform you about the issuance of the return document.
Returns are not accepted:
1. If the product is not in the original condition in which you received it (do not has been washed, has all its labels and its packaging is intact).
2. For hygiene reasons in products such as:
a) Sleeping pillows